Frequently Asked Questions (FAQ)

Welcome to the BoxBliss FAQ section! Here you’ll find answers to common questions about orders, shipping, returns, and more.

🛍️ 1. What is BoxBliss?

BoxBliss is an online gift store offering curated gift boxes, personalized gifts, festive hampers, and special occasion gifting — with FREE shipping all across India.

🚚 2. Do you offer free shipping?

Yes! We offer FREE shipping across India on all orders.

⏳ 3. How long does delivery take?

Orders are usually processed within 1–3 business days, and delivery typically takes 3–7 business days, depending on your location.

Delivery times may vary for remote areas or during peak seasons.

📦 4. How can I track my order?

Once your order is shipped, you will receive tracking details via email or SMS. You can use the tracking number to check your delivery status.

❌ 5. Can I cancel my order?

Yes, you can cancel your order before it is dispatched.
Once shipped, cancellation is not possible.

To cancel, contact us immediately at:
📧 boxblissindia@gmail.com
📞 8901939205

🔁 6. What is your return policy?

We offer a 7-day return policy from the date of delivery.

To be eligible:

  • The product must be unused.

  • It must be in original packaging.

  • You must provide proof of purchase.

Customized or personalized items are non-returnable.

💳 7. How will I receive my refund?

Once your return is approved and inspected, refunds are processed within 5–7 business days to your original payment method.

📦 8. What if I receive a damaged or wrong product?

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund after verification.

🎁 9. Do you offer personalized gifts?

Yes! We offer personalized and customized gifting options. Availability may vary depending on the product.

Please note: Personalized items cannot be returned unless damaged or defective.

🏢 10. Do you accept bulk or corporate orders?

Yes, we accept bulk and corporate gifting orders.

For inquiries, please email:
📧 boxblissindia@gmail.com

📍 11. How can I contact BoxBliss?

BoxBliss
Near Civil Hospital,
Naraingarh, Haryana, India – 134203

📞 8901939205
📧 boxblissindia@gmail.com

Customer Support Hours:
Monday – Saturday: 10:00 AM – 7:00 PM